Distance Learning

Distance Learning: "STUDENT SERVICES

Student services available to UM-Dearborn online students include:

Individualized Advising

UM-Dearborn advisors are available to answer questions about course registration, assist with academic program planning , and provide appropriate personal support as needed. Students may talk with advisors via phone or e-mail. Advising includes at least two points of contact with students during the term. All students will be monitored by the distance learning office during the first two weeks of class to make sure each person is technically ready to start the course. Students appearing to have difficulty will be contacted. The second point of contact will be with the midterm progress report. The report allows students to receive feedback from their instructors, as well as offer their feedback to the program. An attempt will be made to reach all students first by phone and then by e-mail.

Technical Support
A technical hotline is available to UM-Dearborn online students. The hotline can be reached via e-mail or phone. Student questions and problems will be addressed within one working day.

Academic Services
UM-Dearborn instructors are the primary source of student academic support. Online instructors are full-time UM-Dearborn faculty, and the majority have the PhD degree. Students will be able to contact their course instructors by e-mail, through Internet discussion, fax, and by telephone. Academic services also include online library services, and online access to the UM-Dearborn Writing Center."